1. What is RinxaPay?
RinxaPay is a digital platform by RinxaPay Services that facilitates secure online payments for rentals, security deposits, maintenance charges, utility bills, and vendor services.
2. How do I register on RinxaPay?
To register, click on the “Sign Up” button on our homepage and provide the necessary details, including your name, email address, and mobile number.
3. Is it mandatory to complete KYC?
Yes, completing KYC is mandatory to comply with regulatory requirements and to ensure the security of transactions on our platform.
4. What documents are required for KYC?
For individuals:
- PAN Card
- Aadhaar Card or other government-issued ID
- Proof of address
For businesses:
- Company PAN
- Certificate of Incorporation
- Authorized signatory ID
- Business address proof
5. How long does KYC verification take?
KYC verification typically takes 1-2 business days after submission of all required documents.
6. Can I make payments without completing KYC?
No, KYC completion is necessary to initiate any transactions on RinxaPay.
7. What payment methods are supported?
We support various payment methods, including credit/debit cards, net banking, UPI, and digital wallets.
8. Is there a transaction limit?
Transaction limits may vary based on your KYC status and the payment method used. Please refer to our Terms and Conditions for detailed information.
9. How do I contact customer support?
You can reach our customer support team via email at support@rinxapay.com or call us at +91-7566768911.
10. Where can I find the policies related to RinxaPay?
All our policies, including Privacy Policy, Terms and Conditions, Refund Policy, and KYC