Effective Date: 19.04.2025
Your privacy is very important to us.
At RinxaPay Services, accessible from https://rinxapay.com, one of our top priorities is the privacy and security of our users. This Privacy Policy outlines the types of personal data we collect, how we use it, and how we protect your information when you use the RinxaPay platform.
If you have any questions or need more information, feel free to contact us at support@rinxapay.com.
This Privacy Policy applies only to information collected through this website and does not apply to any data collected offline or via other channels.
🔐 Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
📋 Information We Collect
We collect personal and sensitive information that is necessary to provide and improve the services on the RinxaPay platform.
Information we may collect includes, but is not limited to:
- Full name, date of birth, address, phone number, and email address
- PAN card details, Aadhaar number (for e-KYC), and other KYC-related documents
- Self-declared video KYC uploads or related content
- Transaction history and beneficiary details
- Bank account and card-related information (encrypted and processed securely)
- IP address, device information, browser type, location data
- Uploaded documents such as rent agreements, ID proof, and photos
Information may be collected during any of the following actions:
- Registration on RinxaPay
- Completing KYC and adding beneficiaries
- Sending or attempting a transaction
- Using our support or contact forms
💼 How We Use Your Information
We use your information to:
- Operate, manage, and maintain our platform
- Process and settle your payments
- Authenticate your identity and complete KYC
- Respond to inquiries and provide customer support
- Prevent fraud and unauthorized access
- Send important updates or service notifications
We may also use non-identifiable usage data to analyze trends and improve our services.
🔐 Data Security
All sensitive personal data, especially card or banking information, is encrypted using secure protocols. While we ensure a high level of data security, no method of transmission over the internet is 100% secure. By using RinxaPay, you acknowledge this inherent risk.
🍪 Cookies and Log Files
Like most websites, RinxaPay uses cookies and server log files to analyze usage trends, administer the site, and collect demographic information. This may include:
- IP address
- Browser type and version
- Device type and OS
- Time spent and interaction with different pages
📢 Third-Party Services
RinxaPay uses trusted third-party services (such as Razorpay) for payment processing. These partners may collect additional data as per their own privacy policies.
We do not sell or share your personal data with advertisers or unrelated third parties.
You can choose to disable cookies via your browser settings. Refer to your browser’s help section for details.
🧑⚖️ GDPR Data Protection Rights
As a user, you are entitled to:
- Access your personal data
- Request corrections or updates
- Request deletion of your personal data
- Restrict or object to data processing under valid conditions
- Request data portability
We will respond to all valid requests within 30 days.
To exercise any of these rights, please contact us at: privacy@rinxapay.com
🚸 Children’s Privacy
RinxaPay does not knowingly collect data from individuals under the age of 18. If you believe a minor has provided us their data, please contact us immediately at support@rinxapay.com, and we will remove the information promptly.
🔁 Policy Updates
We may update this Privacy Policy as needed to reflect changes in our practices, services, or legal requirements. Changes will be posted here with an updated effective date.
📞 Contact Information
If you have any questions or requests regarding this Privacy Policy, please contact us at:
RinxaPay Services
📧 Email: support@rinxapay.com